Terms and Conditions
Please read these Terms & Conditions carefully.
By using this website and the online booking service you are agreeing to be bound by the Terms & Conditions detailed below which form the basis of your contract with Lindeth Howe Country House Hotel.
In the Terms & Conditions set out below “you” and “your” refers to all persons named on the booking, which includes any individual(s) subsequently added or substituted at a later date. “We”, “us” and “our” all refer to Lindeth Howe Country House Hotel. Please print and retain a copy of this Agreement for your records as it may occasionally be updated.
Making A Booking
By making a booking you are confirming that you are authorised to do so on behalf of all persons named in the booking and you are acknowledging that all members of your party agree to be bound by these Terms & Conditions. When your booking has been made a confirmation will be sent to you via email using the email address that you have supplied, or by post. Booking confirmations are subject to availability of accommodation at the hotel. You should carefully check the details of your confirmation as soon as you receive it. You must contact Lindeth Howe Country House Hotel immediately if any of the details are incorrect or incomplete. We will always endeavour to rectify any inaccuracies or accommodate any alterations you wish to make to your booking. We cannot accept liability for any inaccuracies that are not brought to our attention within seven days of issuing your confirmation, nor can we accept responsibility for inaccurate information that you have supplied.
Paying For Your Booking
We will ask you to provide credit or debit card details when making a booking. A non refundable deposit of £50.00 per person is payable when making your booking. Cancellations need to be made in writing to the hotel 7 (seven) days prior to arrival and we will then hold your deposit for a further 3 months. Full payment will be due on departure from the hotel. When booking Golf breaks online, more than 14 days prior to arrival please check availability of tee times with the hotel soon after making your booking. Unless stated as part of your booking, additional items such as (but not limited to) the cost of external telephone calls, meals and drinks are not included in the price of your stay. If you incur any such additional costs you must settle the sum prior to your departure from the hotel.
Lindeth Howe Country House Hotel reserves the right to increase or decrease the price of unsold breaks at any time. The price of your chosen break will be confirmed when your booking is made and, with the exception of any errors, we will not increase this price once it has been confirmed. We reserve the right to correct any errors in advertised and confirmed prices and will do so as soon as we become aware of an error. We will notify you of any price discrepancies relating to your booking should they arise, but we strongly advise you to check that the final price of your booking is correct before making your final confirmation.
Amendments To Your Booking
You should notify us of any amendments to your confirmed booking by telephone or in writing (By post or email to email@example.com) as soon as possible. Amendments are subject to availability and those made out of the 7-day cancellation period (see below) may be subject to cancellation charges.
In Order to avoid cancellation and/or non-arrival charges, guests should observe Lindeth Howe’s` cancellation policy, which is outlined on the Cancellation Policy page, please click here. In the unlikely event that the hotel is unable to accommodate a confirmed reservation it may be necessary to offer alternative of an equal or a superior standard. If at any time we need to make changes that will significantly affect your stay, we will tell you as soon as possible, offering a suitable alternative or a refund. This does not apply to minor changes or events during your stay, resulting from unusual or unforeseeable circumstances beyond our control. We cannot be held responsible for cancelling your booking as a result of your failure to comply with any requirement of our Terms & Conditions and we cannot be held liable for any expenses, cost or losses incurred by you as a result of any change or cancellation. If a guest or a member of your party behaves in a way that causes or is likely to cause danger, upset or distress to a third party or to hotel or guest property, we are entitled, without prior notice, to curtail the stay and request that the person(s) concerned leave the hotel. No refunds or return travel arrangements will be made and we will not pay any expenses or costs incurred as a result of such curtailment.
All additional or special requests are subject to availability and we cannot guarantee the provision for special requests. Any additional requests made should be prior to your arrival at the hotel, giving reasonable advance notice.
Third party suppliers
Elements of your break may include service supplied by third parties (for example golf, sightseeing tours, mountain bike hire etc). Such third party suppliers will usually have their own set of Terms and Conditions relating to the services they provide. You should consult any third party Terms and Conditions soon after making a booking if your break includes such items.
If you or any member of your party has a medical problem or disability which may affect your stay, please call the hotel direct on 015394 45759 to advise us so that we can make provision for the particular needs of the person(s) concerned, or advise you if we are unable to make such provision. If details are not provided to us at the time of booking, the hotel reserves the right to cancel the booking should it be unable to make appropriate provision for a specific need or needs.
Circumstances Beyond our Control
We cannot accept responsibility for unforeseen circumstances beyond our control. These include (but are not limited to) adverse weather conditions, fire, riot, war, terrorist activity (or threat of such activity), industrial dispute, natural disaster, or injuries and death of an individual(s) through accidental circumstances unconnected with the hotel. By making a booking you are accepting responsibility for any damage or loss caused by yourself or a member of your party. Full payment for any such damage or loss must be paid to the hotel owner or manager on demand. If you fail to do so, you will be responsible for meeting any claims subsequently made (together with our own and the other party’s full legal costs) as a result of your actions. Complaints If you are dissatisfied with any aspect of your stay you should bring the problem or issue to the attention of the duty manager at the hotel as soon as possible so that all reasonable efforts can be made to rectify the situation. If, for any reason, the issue cannot be resolved to your satisfaction and you wish to make a complaint, you should put it in writing and send it to The Hotel Manager.
Accommodation: As a minimum, all bedrooms feature a private ensuite bathroom or shower room, colour television, tea/coffee making facilities and direct dial telephone. Virtually all bedrooms feature facilities in addition to those stated above.
Breakfast & Dinner: Bed and Breakfast includes full, traditional Cumbrian breakfast, unless otherwise stated. Dinner, bed and breakfast include breakfast as outlines above and 5 course meal taken from the standard table d`hote (supplement prices will apply for a small number of dishes). Dishes ordered which display a supplement are not included in this package and will be charged accordingly. Room only rates do not include any meals. Dress code for dinner is smart (no trainers, t-shirts or jeans). Children under 7 are not allowed in the dining room after 6.30pm. High tea is available for Children under 7 in the lounge or bar between 5-6pm.
Checking-in: Your room(s) will normally be available after 3pm. If you plan to arrive later than 6pm please advise the hotel directly by calling 015394 45759.
Hotel Ratings: The hotel is inspected annually, our service, facilities and overall ambience determine the quality grading and number of stars awarded to a property. AA rosettes are awarded by the AA to denote cuisine of a particular high standard.
Leisure facilities: The hotel swimming pool, sauna and gym area is open from 8am until 8pm. These areas are unsupervised. A CCTV camera over looks the pool and is monitored at reception. Guests take full responsibility for themselves when using any of these facilities. These facilities are only available to residents. Children under 14 must be accompanied by adults at all times.
Parking: The hotel has an onsite free car park available for residents use.
Pets: Only guide dogs will be accepted
Taxes: All prices include Value Added Tax (VAT) at the currernt rate.
Tourist attractions: To avoid disappointment you should check the seasonal and/or daily opening times of any tourist attractions prior to travelling to the hotel or the attraction concerned.
Accuracy of information on this website: whereas we endeavour to ensure the information contained within this website is as accurate as possible, their will inevitably be instances where information may be incorrect or out of date. It is always advisable to check specific details that may be relevant to your booking prior to making that booking. For example, information relating to regional or local attractions is intended for your general information and any changes to such attractions or facilities are beyond our control. We reserve the right to amend or remove information at any time and do not accept responsibility for keeping copies of any amended or deleted information.
Insurance: It is your responsibility to ensure that any insurance cover you have provides adequate cover for your needs and for the duration of your stay. We also recommend you have Holiday Cancellation Insurance Cover, If you do not have this cover we can recommend you telephone Cancellation Plan on 01603 767699 who can provide cover for a small premium.
Our Liability to You:
We accept liability for, and totally restricted to, services booked via the Lindeth Howe Country House Hotel Website in accordance with the Terms & Conditions current at the time of booking. We cannot accept any other form of liability.
Third Party Websites and Viruses:
Lindeth Howe Country House Hotel cannot be held responsible for the accuracy, content, or availability of information about our hotel that may be found on third party websites. Neither are we responsible for the content or privacy policies of any third party websites that have links to or from Lindeth Howe Country House Hotels` website. Attempts to interfere with the operation of our website, by whatever means, or any attempt to place an unreasonable or disproportionate load on our website or server infrastructure is prohibited. In the event of the website failing to operate, either in whole or part, due to infections by computer viruses, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond reasonable control, we reserve the right in our sole and absolute discretion to prohibit usage of our site and to cancel, terminate, modify or suspend the site.
Copyright (c) Lindeth Howe Country House Hotel. All rights reserved All copyright and other intellectual property rights in all text, images, sounds and other materials on this site are the property of Lindeth Howe Country House Hotel.
No reproduction of any part of this site may be sold or distributed for commercial gain or modified or incorporated into any other work, publication or site. All names, logos, trademarks, service marks, trade dress and trade names are proprietary to Lindeth Howe Country House Hotel and may not be used by anyone for any purpose without prior express written consent. Framing or utilized framing techniques of the above or other proprietary information is also prohibited without written consent. We consider our trademarks to be valuable assets, and take infringement of them seriously. It is illegal to use any robot, spider or other automatic device, or manual process to monitor or copy the site or the contents or information without our prior express written consent. The use of any such material on any other Web, Internet, intranet, extranet or other site or computer environment is strictly prohibited. Information on our site is intended for your reference only.
If you have any specific queries you should contact Lindeth Howe Country House Hotel direct on 015394 45759. Lindeth Howe Country House hotel nor any party involved in creating, producing or delivering this site shall be liable for any damages arising out of any access to, use of, or inability to use this site. Copyright (c) 2005 Lindeth Howe Country House Hotel. All rights reserved.