What method of payment do you accept?

We would like you to pay on your day of departure any remaining balance on your account by credit/debit card, cash or cheque. We accept all major credit cards. Alternatively, if you wish you can also pay in full or in part when you book when you book.

What time is check-in/out?

Check-in is from 4 pm. You are welcome to arrive earlier and leave your luggage or enjoy lunch or afternoon tea in the lounge. However, we cannot guarantee your room will be ready if you do arrive early. If this is a problem please contact us, as we will do our utmost to help. Check-out is before 11am.

Do you have Internet access?

Yes. Free WiFi access is available throughout the public areas in the hotel for guests to use, you can get the code to access the WiFi on check in, it is also on the back of the registration card and also on your welcome letter.

What is the situation with parking at the hotel?

We have plenty of parking around the hotel in our private car park. Disabled parking is also available. We do not charge for parking.

Is there a dress code for dinner?

In the evening we do ask guests to observe a dress code of smart/casual. If you have any questions regarding this please contact us and we will be pleased to answer any queries you may have.

What happens to the gratuities I leave for the staff?

100% of all gratuities, no matter what form they come in, are given to the staff, they are divided evenly between all members of staff, both front of house and back of house.

Do you offer Room Service?

For guests wishing to enjoy the comforts of their room, we offer room service serving a selection of freshly made sandwiches, light snacks and beverages.

Are you a non-smoking hotel?

Yes, we are completely non-smoking. If you do want to smoke we have designated smoking areas outside at the front of the hotel.

How far is the hotel from Lake Windermere?

The hotel overlooks Lake Windermere. It is just a short ten-minute walk to lake Windermere.

Our access statement.

Please click on the link to view our access statement for the hotel

Our privacy policy.

Please click on the link to view our privacy policy in connection to the GDPR changes

Our Friends From Japan.

ご宿泊、観光スポットおよび各種イベントなど、湖水地方の耳より情報を日本語にてご覧い ただけます。どうぞここをwww.kosuichihou.co.uk してください。